ld98's Privacy Policy

1 Introduction & Purpose

ld98 is a secure and reliable online betting and casino platform. We treat the privacy of our users with the highest importance. This privacy policy explains what information ld98 collects, how that information is used, with whom it is shared, and what steps we take to protect your information.

This policy applies to the ld98 website (https://ld98.lat) and all related services. We keep your personal information secure using SSL encryption and modern data protection technology.

If you have any questions about any part of this policy, please contact our support team.

2 Information We Collect

ld98 may collect the following types of information in order to provide its services:

2.1 Registration & Identity Information

• Full name and date of birth
• Valid mobile number
• Email address (if applicable)
• National ID card or passport number (for identity verification)
• Username and password (stored in encrypted form)

2.2 Financial Transaction Information

We may require the following information to process deposits and withdrawals on your account:

• bKash, Nagad, or Rocket mobile number
• Transaction amount and date
• Transaction reference number

We never collect your mobile banking PIN or password, and we will never ask you for it.

2.3 Technical & Usage Information

• IP address and geographic location (country level)
• Device type, operating system, and browser
• Time and duration of site visits
• Pages visited and click patterns
• Cookies and session data

2.4 Gameplay Data

• Game history and results
• Betting patterns and amounts
• Bonus and promotion usage records
• VIP level and rewards history

3 Purpose of Data Use

ld98 uses collected information for the following purposes:

3.1 Service Operations

• Account creation and management
• Transaction processing and verification
• Providing customer support
• Resolving technical issues

3.2 Security & Compliance

• Fraud detection and prevention
• Age verification (for users aged 21 and above only)
• Ensuring account security
• Preventing unauthorized access

3.3 Service Improvement

• Personalizing the platform experience
• Developing new features and games
• Displaying content according to user preferences
• Responsible gaming monitoring and support

3.4 Communications

• Sending important account notifications
• Informing you about promotional offers and bonuses (with your consent)
• Security-related alerts

4 Data Sharing & Third Parties

ld98 never sells your personal information to any third party. However, limited information may be shared in the following circumstances:

4.1 Service Provider Partners

Only the necessary information is shared with trusted service providers for payment processing (bKash, Nagad, Rocket), technical support, and data analysis. These partners are required to comply with our privacy standards.

4.2 Game Software Providers

Gameplay data may be shared with game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft. This information is required for the proper operation of the games.

4.3 Legal Obligations

If required by order of a legal authority or under a valid legal process, ld98 may disclose specific information. In such cases, we always aim to provide the minimum information necessary.

5 Cookies & Tracking Technology

The ld98 website uses cookies and similar technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential Cookies: Required for the basic functionality of the site (login sessions, security)
• Functional Cookies: For remembering your preferences and settings
• Analytics Cookies: For understanding how the site is used (anonymous data)

5.2 Cookie Controls

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may cause some features of the site to not work properly.

6 Data Security Measures

ld98 has implemented industry-standard security measures to protect your personal information:

• SSL/TLS Encryption: All communication between you and our servers is encrypted
• Password Hashing: Your password is never stored in plain text
• Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access
• Restricted Staff Access: Only authorized staff can access specific information
• Regular Security Audits: Periodic reviews to identify vulnerabilities
• Two-Factor Authentication: An additional layer of protection for your account

While we strive to ensure the highest level of security, no transmission of information over the internet can be guaranteed to be completely secure. However, we are committed to taking prompt action in every incident.

7 Data Retention Period

ld98 retains your personal information according to the following policy:

• Active Account Data: Full information retained for as long as the account is active
• Transaction Records: Long-term retention as required by applicable legal obligations
• After Account Closure: Information is kept for the period required for security and legal compliance
• Marketing Data: Deleted after you withdraw your consent

Once the data retention period ends, we delete or anonymize it using secure methods.

8 Your Rights

As a user of ld98, you have the following rights:

8.1 Right of Access

You may request a copy of your personal information that we hold. We will fulfill this request within a reasonable time.

8.2 Right of Rectification

If any of your information is inaccurate or incomplete, you may request that it be corrected. Some information may only be changed after a verification process.

8.3 Right of Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Object to Processing

You may request at any time that we stop using your information for marketing purposes.

8.5 Right to Data Portability

You may receive a copy of your information in a structured, commonly used format.

9 Protection of Minors

ld98 is for users aged 21 and above only. We do not knowingly collect any personal information from minors.

An age verification process is used at the time of registration. If we become aware that a minor's information has been collected unintentionally, that account will be closed immediately and the related information will be deleted.

If a parent or guardian suspects that their child is using ld98, please notify our support team without delay.

10 International Data Transfer

Some of ld98's services may be operated on international servers. When your information is transferred outside Bangladesh, we ensure that appropriate protective measures are in place.

We only work with third parties who maintain our privacy standards and provide the necessary contractual protections.

11 Policy Changes

ld98 may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• Publishing a notice on the website
• Sending a notification through your registered contact method
• Updating the "Last Updated" date at the top of the page

Continuing to use the platform after a revised policy has been published will be considered acceptance of the new policy. We recommend reviewing this page regularly.

12 Responsible Gaming & Data

ld98 supports responsible gaming. We may analyze your gaming patterns if we detect potentially problematic behavior. This is done solely for your well-being.

For more information on responsible gaming, visit our Responsible Gaming page.